•  Location:

    Mumbai / Navi Mumbai / Thane, India

  •  Salary:

    -1.00 - -1.00 Lakh / Year

  •  Experience:

    -1 - -1 Year

  •  Posted by:

    about 3 years ago

Company Profile

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We are an Online Job Portal providing an efficient, economical, easy and effective solution to help companies with recruitment. We are not just providing a service but also a solution for the most important resources

Front Office Assistant / Front Office Supervisor

at Pehlajob as Fulltime

Job Description

  • Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms for Visitors.
  • Maintain high standards of customer services at the Reception desk so that customers' expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Provide effective support to the team to enable them to provide effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure quality and appropriateness of customer service provided.
  • To maintain Front Office log book and shift reports.
  • Respond to inquiries and resolve problems in an effective manner.
  • Ensure all check in and check out
  • Liaise with other departments for the resolution of day-to-day administrative and operational issues.
  • Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
  • Liaise with Housekeeping for the Room Status.
  • Handle additional responsibilities as and when delegated by the Management.

Other Requirement

  • Tall & Pleasing personality
  • Graduate/undergraduate with exceptionally good command over English language.
  • Between 21-25 yrs of age group
  • Extrovert, Confident and go getter
  • Salary – Open (Depending upon previous experience)

Key Skills

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