Job Description

Reporting to the Supervisor.
Responsibilities

• Ensure achievement of sales targets as a team which have been set.
• Ensure minimization of shrinkage levels in the department/s.
• Ensure minimization of costs by controlling wastage, handling merchandise properly to avoid shrinkage etc. at the store.
• Build a connect with the customers and understand customer needs.
• Manage customer relationships by making significant efforts for resolution of their issues.
• Adhere to mystery shopping standards and constantly endeavor to improve the mystery shopping scores.
• Adhere to corporate process guidelines
• Ensure that visual merchandising guidelines are adhered to and standards are maintained
• Provide support in placing the products, fixtures, attaching tags to products etc. as per guidelines.
• Execute operational procedures effectively like filling checklists about VM, operations, etc. and reporting each day’s sales in server.
• Appear for all product tests and secure adequate scores.
• Develop cashiering skills to meet cashiering certification standards.

What is the purpose of the job?

• Responsible for understanding customers’ needs and assisting customers accordingly.
• Responsible for supporting team by meeting sales, service and process targets.

What is required to be achieved?

• All agreed business plan targets that deliver to profit expectations.
• Consistently high level of customer service.
• Great looking stores.

Key Skills

Share Job in Social Network