Job Description
- Customer Concern closure
- Administer CSI
in-dealership Survey
- Customer Satisfaction
level analysis
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Monitor Customer satisfaction Trend
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Increased Customer Retention
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Improve customer loyalty and referrals
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Maintain high standards of house keeping
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Assist in CRM activities
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Maintain good relations with existing customers
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Conduct customer events / clinics
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Increase CSI
Other Requirement :
Reports to : Customer Relation
Manager, Age : 25-30
Years, Roll
Location : Each Facility, Qualification : Graduate
Computer operating skills, Good communication Skills, Experience
: 4-5 Years in Same role, Salary: OPEN
(Depending upon Previous Experience)
Key Skills