•  Location:

    Mumbai / Navi Mumbai / Thane, India

  •  Salary:

    0.00 - 2.00 Lakh / Year

  •  Experience:

    1 - 3 Year

  •  Posted by:

    about 3 years ago

Company Profile

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Booking bus tickets online made easier,
with Bus Kiraya!

Bus Kiraya is one of India’s largest online bus ticketing platforms, trusted by over millions of Indians. BusKiraya.com operates on over 67000 routes and is associated with reputed bus operators across India. You can now choose your bus and your seat, only with Bus Kiraya. Try the BusKiraya experience today.

Travel Desk Associate

at Bus Kiraya as Fulltime

Job Description

  • To ensure the smooth arrival and departure of guests, proper handling of luggage and follow-up on guest request.
  • Provide accurate information to guests in a courteous manner; fill all reasonable guests request and requirements; anticipates guests needs.
  • Take messages for in-house or arriving guests in accordance with procedures, with an emphasis on accuracy and proper follow up. Properly handle incoming and outgoing mail packages and faxes.
  • Know what activities are available in the city; i.e. theatre, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.
  • Recite all hotel services, hours of operation, key personnel, hotel policies, etc.
  • Keep the Senior Management well informed of any guest’s problems or complaints, and action taken.
  • Maintain the Travel Desk and storage areas in an orderly manner; direct bell and door staff in the maintenance of the front office and lobby.
  • Assist in the reconciliation of charges originating from the Travel Desk (i.e., limousines, car rentals, flowers, tours).
  • Work closely with the Valet Parking staff to ensure smooth handling of guests and patron vehicles.
  • Work closely with the bell attendants to ensure smooth handling of guest luggage, message delivery and/ or special requests.

Key Skills

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