•  Location:

    Mumbai / Navi Mumbai / Thane, India

  •  Salary:

    1.00 - 2.00 Lakh / Year

  •  Experience:

    1 - 2 Year

  •  Posted by:

    about 4 years ago

Company Profile

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Our vision is to be the brand guests love coming back to. We deliver this with a portfolio of service spectrums that resonate with superior standards in accommodation, cuisine, employee behaviour and facilities.Sarovar Hotels is recognised for its spirit to serve and commitment to distinctiveness, which assures better guest satisfaction.

Front Office Executive

Job Description

• Greets, registers, and assigns rooms to guests.
• Issues room key to guest.
• Responsible for proper key control and other security measures.
• Answers telephone in absence of telephone operator.
• Transmits and receives telephone messages and sets up guests’ wake-up calls.
• Date stamps, sorts, and racks incoming mail and messages.
• Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
• Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
• Computes bill, collects payment, and makes change for guests.
• Makes and confirms reservations.

Key Skills

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