•  Location:

    Mumbai / Navi Mumbai / Thane, India

  •  Salary:

    0.00 - 2.00 Lakh / Year

  •  Experience:

    0 - 1 Year

  •  Posted by:

    about 5 years ago

Company Profile


Domestic call centre

BPO Employee

at S2S IT Solutions as Fulltime

Job Description

  • The primary and basic duty is to manage all the daily tasks and work of the BPO call centre
  • Discuss every complicated mater with the supervisors, team leaders, people in charge, and other professionals effectively to settle the important issues
  • Work for lessening the number of mistakes or errors so has to monitor day to day calls
  • Responsibility also includes carrying out the professional services, like legal services, business research, management consulting and financial analysis
  • Provide effective customer service such as handling complicated customer queries, issues, complaints, and questions
  • The duty includes enabling the enterprises to bring down the lead times of design-to-market and managing critical hardware efficiently
  • Set the effective goals aiming for better quality, escalating sales, high speed and efficiency
  • Work for the staff as well such as motivating and inspiring the staff, providing bonus, rewarding schemes, etc and make exams of their performance statistically
  • Major responsibility of a person is to keep abreast and thorough knowledge of developments in industry and their inner networking

Key Skills

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